At French Cali Seeds, we value your privacy and work hard to protect your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, create an account, place an order, or contact our customer support team. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal information that you provide when you interact with our website. This information may include your name, email address, phone number, billing address, shipping address, and payment details. We also collect information when you subscribe to our newsletter, submit an inquiry through our contact form, or communicate with our support team.
Our website automatically collects technical information such as your IP address, browser type, operating system, device information, pages visited, referral source, and browsing activity. This information helps us improve website performance, security, and user experience.
How We Use Your Information
French Cali Seeds uses your personal information to process orders, verify payments, arrange shipping, respond to customer inquiries, and provide customer support. We also use your information to improve our products, website functionality, and overall customer experience.
If you choose to receive marketing communications, we may send updates about new cannabis seed collections, exclusive promotions, breeder releases, and special offers. You can unsubscribe from these emails at any time by clicking the unsubscribe link included in every marketing email.
Payment Security
We work with trusted payment providers that use industry-standard encryption and secure payment technology. French Cali Seeds does not store complete credit card information on our servers. Payment information remains protected through secure third-party payment processors that comply with recognized security standards.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences, keep your shopping cart active, analyze website traffic, and understand how visitors interact with our content.
You can disable cookies through your browser settings if you prefer. However, disabling cookies may affect certain website features and reduce the quality of your browsing experience.
Sharing Your Information
French Cali Seeds never sells or rents your personal information to third parties. We only share your information with trusted service providers that help us operate our business, including payment processors, shipping companies, website hosting providers, and analytics services. These partners only receive the information necessary to perform their specific services.
We may also disclose personal information if required by applicable laws, legal processes, or government authorities.
Data Protection
We maintain appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no online system offers absolute security, we continuously update our security practices to reduce potential risks and maintain a secure shopping environment.
Data Retention
French Cali Seeds keeps your personal information only as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and maintain accurate business records. Once we no longer need your information, we securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have the right to access, correct, update, or delete your personal information. You may also request a copy of the personal data we hold or object to certain types of data processing where applicable.
To exercise any of these rights, please contact our customer support team using the contact information provided on our website.
Third-Party Links
Our website may contain links to external websites for your convenience. French Cali Seeds does not control the privacy practices of these websites. We encourage you to review the privacy policies of every third-party website you visit before providing any personal information.
Policy Updates
French Cali Seeds may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. We will publish all updates on this page with the revised effective date. We encourage customers to review this Privacy Policy regularly to stay informed about how we protect their information.
If you have any questions regarding this Privacy Policy or how French Cali Seeds handles your personal information, please contact our customer support team through our Contact page. We remain committed to protecting your privacy while providing a secure, reliable, and trusted cannabis seed shopping experience.